MECM MSP (formerly SCCM MSP)

CONTROLLED. COMPLIANT. PATCHED.

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DEDICATED ENGINEERING TEAM

The Microsoft Endpoint Configuration Manager (MECM) formerly known as System Configuration Manager (SCCM) is a complex application that can become very overwhelming without the proper expertise and experience. Dalechek’s MECM Managed Services Program provides a dedicated engineer team that will configure your investment in MECM to work for you. Additionally, we will monitor and maintain your MECM infrastructure to work with your business needs. MECM upgrades, new features and reporting options are just a few options built into our MSP.

Enjoy fully monitored support

Our MECM Managed Services Program is a fully managed and monitored service 24/7. This program includes some of the following services:

MECM SERVICES

  • Patching and patch reporting
  • Application deployment
  • Bitlocker management via MECM
  • DCM and script automation (per request)
  • Bits throttling
  • Client health management
  • Endpoint protection and definition deployment
  • We will manage and maintain the security roles within MECM
  • Operating system build management
  • Windows 10 servicing and versioning
  • Office 365 update deployment
  • Intune co-management (coming soon)
  • Manage MECM site roles and infrastructure
  • MECM system upgrades

MECM (SCCM) Management

Client Dalechek
MECM Services    
Download and deployment of monthly Windows and Office updates  
Identifying applications to package and deploy to endpoints  
Creation and deployment of applications and updates via MECM  
Definition of Bitlocker encryption policies  
Bitlocker policy and key management via MECM  
Desired Configuration Management objects creation and scripting automation as needed  
Boundaries and boundary group creation and maintenance  
MECM client settings maintenance and best practice configuration  
MECM agent maintenance on endpoints  
Deploy AV definition for MECM controlled Endpoint Protection  
Manage User and security roles within MECM  
MECM Task sequence maintenance
Operating system deployment and deployment package maintenance  
Manage Site roles and infrastructure health of MECM  
Schedule and maintain MECM system upgrades  
Provide monthly endpoint subscription reports  
Engage 3rd party vendors for System Center-related support pertaining to packaging applications or updates  
Pilot Group and Maintenance Window configuration  
Buildout of Collection Hierarchy  
Base OS install of physical endpoints  
Installation and configuration of MECM related features and services
Management of users/groups and associated permissions for MECM
Management of performance parameters of the MECM server  
Administrative task script creation  
Installation of additional 3rd party software packages (if provided with sufficient documentation) and supported on best effort basis  
Monitoring    
Availability of MECM environment  
MECM processes/services  
MECM Server log messages  

PROGRAM VALUE ADDS

When you participate in our MECM MSP program, you’ll have a host of benefits available at your fingertips.

PROGRAM LIMITATIONS

Through our MECM MSP program, Dalechek will support your organization’s devices based off a tier structure. If your organization has 2000+ devices, please contact us for a free custom quote.

Please note: To provide the best experience, Dalechek requires the MECM Servers fall under our managed services programs as well.

READY TO TALK TECH?

We’ll partner with your existing IT department to provide reliability, scalability, and specialized skill sets at an affordable price so you can focus on what you do best — your business.

LET'S TALK

CLIENTS

At Dalechek we are 100% driven by client satisfaction.

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