Network Management covers the procedures, methods, and tools needed to effectively operate, administrate and maintain networks. Our Network Management Managed Services Program will be fully monitored on a 24/7 schedule. Dalechek will supervise all the key parameters and alerts for any warning or error condition. All the alerts will be manually verified to avoid false alerts and then, depending on the kind of alert, escalated to our team for incident resolution or the client.
Our Network Management Managed Services Program is a fully managed and monitored service 24/7. This program includes some of the following services:
NETWORK MANAGEMENT SERVICES
Network Management |
Client | Dalechek |
|---|---|---|
| Network Services | ||
| Creation of Dalechek management users and groups | • | |
| Switch/route configuration management | • | |
| Creation of FireWall Policies | • | |
| Creation of Switch ACLs | • | |
| VPN or ExpressRoute connectivity | • | |
| Documentation of the existing environment | • | • |
| Monitoring | ||
| Ping / Network monitoring | • | |
| SNMP | • | |
| Syslog | • | |
| Device Bandwidth | • | |
| Device Utilization | • | |
| Custom alerts | • | • |
| Reporting | ||
| Monthly Usage Statistics | • | |
| Monthly Utilization Statistics | • | |
| Maintenance | ||
| Config Backups | • | |
| Patch Management/Software Upgrades | • |
When you participate in our Network Management MSP program, you’ll have a host of benefits available at your fingertips.
Network infrastructure is critical and must be available 24/7. Dalechek will work with your team to ensure the highest possible uptime to keep your teams working.
Dalechek will manage your switches, firewalls, Access Points, and routers taking mundane day-to-day tasks off your plate.
Whether your users are working remotely or onsite, let Dalechek help you with keeping your users and their data safe with features like Client VPN, Content Filtering and Intrusion Detection and Prevention.
PROGRAM LIMITATIONS
Through our Network Management MSP program, Dalechek will support the following vendors: Cisco, Meraki, Fortinet, APC, and CyberPower. Additionally, Dalechek will support the following devices: firewalls, switches, WiFi access points, routers, controllers and UPS.
Please note: For Network Support, your device will be required to be running a supported firmware version, not be EOL, must be a manageable device (CLI, SNMP, etc) and must have an active support contract.
At Dalechek we are 100% driven by client satisfaction.
