Microsoft Teams MSP

SECURELY COLLABORATE FROM ANYWHERE

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REMOTE COLLABORATION

Microsoft Teams has become a popular way to collaborate with co-workers, clients, partners, family and friends. Through Dalechek’s Microsoft Teams Managed Services Program, we provide a way to monitor and manage your Teams infrastructure for availability, reliability, and security. Our primary focus is to guide your organization through Teams and secure it so your end user compliance policies are in place.

Enjoy fully monitored support

Our Teams Managed Services Program is a fully managed and monitored service 24/7. This program includes some of the following services:

MICROSOFT TEAMS SERVICES

  • 24/7 Service Desk for Microsoft Teams
  • Incident management for Microsoft Teams
  • Request management for Microsoft Teams
  • Administrative support for Microsoft Teams
  • Adoption dashboard for Microsoft Teams
  • Governance discussions for Microsoft Teams
  • Voice quality analysis
  • Service level targets
  • Troubleshooting for complex voice issues
  • Management of cases with Microsoft
  • Active Directory Object Restores

Teams Management

Client Dalechek
Teams Services    
Purchase and assignment of licenses (If CSP)
Governance Policy Creation  
Governance Policy Implementation  
Collaboration    
Team/Channel Design and Permissions
Team and Channel Creation  
DLP Configuration
Teams Application Management  
Voice    
Auto Attendant and Call Queue logic Creation
Auto Attendant and Call Queue Creation  
Voice Mail Greeting Creation and Configuration
User Licensing  
DID Porting  
Handset Setup  

PROGRAM VALUE ADDS

When you participate in our Microsoft Teams MSP program, you’ll have a host of benefits available at your fingertips.

READY TO TALK TECH?

We’ll partner with your existing IT department to provide reliability, scalability, and specialized skill sets at an affordable price so you can focus on what you do best — your business.

LET'S TALK

CLIENTS

At Dalechek we are 100% driven by client satisfaction.

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