Microsoft Teams has become a popular way to collaborate with co-workers, clients, partners, family and friends. Through Dalechek’s Microsoft Teams Managed Services Program, we provide a way to monitor and manage your Teams infrastructure for availability, reliability, and security. Our primary focus is to guide your organization through Teams and secure it so your end user compliance policies are in place.
Enjoy fully monitored support
Our Teams Managed Services Program is a fully managed and monitored service 24/7. This program includes some of the following services:
MICROSOFT TEAMS SERVICES
24/7 Service Desk for Microsoft Teams
Incident management for Microsoft Teams
Request management for Microsoft Teams
Administrative support for Microsoft Teams
Adoption dashboard for Microsoft Teams
Governance discussions for Microsoft Teams
Voice quality analysis
Service level targets
Troubleshooting for complex voice issues
Management of cases with Microsoft
Active Directory Object Restores
Teams Management Client
Purchase and assignment of licenses (If CSP)
Governance Policy Creation
Governance Policy Implementation
Team/Channel Design and Permissions
Team and Channel Creation
Teams Application Management
Auto Attendant and Call Queue logic Creation
Auto Attendant and Call Queue Creation
Voice Mail Greeting Creation and Configuration
PROGRAM VALUE ADDS
When you participate in our Microsoft Teams MSP program, you’ll have a host of benefits available at your fingertips.
Teams collaboration space can run out of control if controls are not in place. Dalechek will work with you on compliance before this happens.
Many different issues can occur with video chat and IP based calls. Wouldn’t it be nice to have a partner to reach out to for help?
Teams is an ever growing platform incorporating new features frequently. Dalechek can help your organization decide which new features make sense to use.
We’ll partner with your existing IT department to provide reliability, scalability, and specialized skill sets at an affordable price so you can focus on what you do best — your business.
At Dalechek we are 100% driven by client satisfaction.