Server MSP

360° MONITORING AND MANAGEMENT

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FULLY MANAGED AND MONITORED

Each server in your environment plays an important role for end-user access, file shares, applications, and more. Dalechek’s Server Managed Services Program provides management of your servers at the OS level for remediation of issues, patching, and Azure backups and restores. Our primary focus on your servers allows you to claim back valuable time for other business needs.

Enjoy fully monitored support

Our Server managed service program is a fully managed and monitored service 24/7. This program includes some of the following services:

SERVER SERVICES

  • Remote monitoring and management of server OS
  • OS level remediation
  • OS level patching
  • Customized scheduled patching
  • Azure backup
  • Azure restore

Server OS Management

Client Dalechek
New Installation    
Installation of the Operating System  
Initial tuning and hardening of the OS  
Creation of Dalechek management users and groups  
Configuration of network interfaces and connectivity  
Configuration of DNS and NTP (time) service sources  
Configuration of AD/domain membership where applicable  
Configuration of any roles and features necessary for server’s intended use  
Installation and configuration of applicable Dalechek management tools related to:  
Monitoring  
Configuration Management  
Backups
Patch Management  
Documentation of the server  
Installation of applications to be used on server  
Existing Installation    
Physical to Virtual (P2V) conversion if applicable  
Migration of files, users, and groups to a replacement server if applicable  
Audit and normalization of the current OS to meet minimum standards for new deployments  
Creation of Dalechek management users and groups  
Configuration of network interfaces and connectivity if applicable
Configuration of DNS and NTP (time) service sources if applicable
Configuration of AD/domain membership where applicable
Installation and configuration of applicable Dalechek management tools related to:  
Monitoring  
Configuration Management  
Backups  
Patch Management  
Documentation of the server  
Monitoring    
Ping / Network monitoring  
CPU  
Memory  
Disk Space / Usage  
Core System Services    
Custom Alerts    
Client requests    
Management of storage (adding new drives, expanding existing drives)  
Management and analysis of subsystems for performance review and capacity planning  
Management of name resolution and network protocols (connectivity)  
Management of security (users, groups, permissions, etc.)
Management of services and scheduled tasks
Review of event logs for root cause analysis and correlations  
Submit requests for provisioning of new end-user accounts and de-activation requests
Management of additional Microsoft technologies such as IIS, fileshares, etc.  
Identify a limited number of designated client personnel authorized to request end-user account changes and other related requests  
Provide first level support and troubleshooting for the end-user community through existing client Help Desk  
Upgrades  

PROGRAM VALUE ADDS

When you participate in our Server MSP program, you’ll have a host of benefits available at your fingertips.

READY TO TALK TECH?

We’ll partner with your existing IT department to provide reliability, scalability, and specialized skill sets at an affordable price so you can focus on what you do best — your business.

LET'S TALK

CLIENTS

At Dalechek we are 100% driven by client satisfaction.

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