A SUPPORT TEAM YOU CAN COUNT ON
Lost productivity can negatively affect your organization, including the loss of potential clients, opportunities, and revenue. We know keeping your staff productive is essential to protecting your bottom line. You can count on Dalechek as your go-to resource to help solve your IT challenges. We offer superior 24/7 x 365 support with proactive management and monitoring to minimize downtime.
At Dalechek, customer satisfaction is our top priority. We pride ourselves on team members that have client empathy and driven to solve end-users’ challenges and to ensure our level and quality of service is satisfactory.
Around the Clock Support
With many businesses having the typical 9-5 office hours, it means end-users are left with no IT support after hours. We’re proud to offer live, personal support located in the U.S. with 24/7 x 365 assistance for any technical issues that may arise.
Quick Problem Resolution
The “trial and error” approach with IT is a loss of productivity to an organization. Our competent, trained engineer team can quickly access your computer systems remotely and resolve technical issues for you, so you can focus on other important business needs.
From many years of industry experience and client feedback, we have streamlined our internal processes to assist you better with technical issues as they arise.
Our help desk team reactively works to resolve IT challenges as they arise and we proactively monitor your systems, run performance reports, and will alert your organization about problematic systems before you experience major difficulties.
Claim Valuable Time
We take care of all the complex issues on the backend so your in-house employees are free to focus on profitable tasks.
We’ll partner with your existing IT department to provide reliability, scalability, and specialized skill sets at an affordable price so you can focus on what you do best — your business.
At Dalechek we are 100% driven by client satisfaction.